Microsoft Copilot scenario library

See where AI can become part of the
working day.

Use these scenarios to spot repetitive knowledge work, slow handoffs, and decisions that could benefit from better context.

Sales

Prepare account briefs, summarize meetings, draft follow-up, and keep opportunity context moving.

Streamline internal processes, coordinate handoffs, and surface operational decisions faster.

Navigate changing policy context, retrieve trusted language, and accelerate first-pass review.

Reduce repetitive administration around recruiting, employee questions, and team communication.

Find answers quickly, summarize customer context, and support consistent case resolution.

Shape, adapt, and review messages for internal and external audiences with less rework.

Support budgeting, forecasting, analysis, reconciliation, and executive reporting workflows.

Support users, summarize incidents, document changes, and accelerate adoption of new capabilities.

See a scenario that feels familiar?